Those who meet and see off will no longer be able to go to the terminals, passengers and staff will have to wear masks, and airlines will have to encourage sick travelers not to come to the airport.
These measures are envisaged by the new guidelines for health safety in the use of air transport, which was commissioned by the European Commission by the European Aviation Safety Agency (EASA) and the European Center for Disease Prevention and Control (ECDC).
The 27-page document describes recommendations for passengers and aviation workers in the context of the COVID-19 pandemic and covers all stages of the journey – from leaving the airport to leaving the terminal upon arrival. avianews.com studied the manual and described its key points below.
Airlines will need to incentivize passengers who have COVID-19 symptoms, such as fever, shortness of breath, loss of taste or smell, staying home, and not going to the airport at all. As such measures, the possibility of free rebooking of a ticket or its cancellation upon presentation of a certificate from a doctor is named.
The manual also prohibits those who meet and mourners from entering the terminal. Access to the airport will now be available only to passengers and workers involved in the operation of the facilities.
Passengers who have signs of illness or violate established hygiene rules may be denied entry to the terminal or boarding the plane. EASA expects that soon the number of passengers-brawlers will increase due to the introduction of new rules, as Travelers may conflict since one of them does not follow the recommendations.
In the airport
When entering the airport, passengers and workers can be checked for body temperature, and those with a temperature exceeding 38 ° C should be sent for additional control. However, EASA draws attention to the fact that this measure has a rather low efficiency.
This is because many patients with COVID-19 do not have a temperature, the sensors require regular calibration, the temperature can be reduced by taking antipyretics. As a result, such verification may create an erroneous sense of security if other measures are not followed. Because of this, EASA advises spending money on other health safety products.
Among them – more thorough cleaning in buildings, the installation of protective screens on stationary racks, for example, registration or passport control.
Between people, a distance of 1.5 meters should be observed. To determine the distance to the floor, special marks can be applied.
The opening of points of sale except for important services (probably pharmacies) is delayed at airports. At the same time, operators must provide passengers with free drinking water.
Wearing a mask is recommended after entering the terminal, on an airplane, and before leaving the airport upon arrival at your destination. An exception is made only for children under 6 years of age and adults who cannot wear masks for health reasons.
Personnel who communicate with passengers should additionally have gloves, and aviation security personnel should have protective transparent screens on their faces.
The shape should change every day. It is allowed to depart from this requirement if a protective suit is put on over the uniform.
Airport operators must ensure that passengers can purchase the mask if they could not buy it before arriving at the terminal. Also, airlines must have the necessary supply of masks on board and disposable bags for their disposal after the flight.
Boarding a plane
At the gate, airports will need to place hand sanitizers. If boarding is carried out using buses, their number should be increased to ensure sufficient distance. If boarding is done on foot or via buses, passengers will be launched from the last row to the first.
EASA did not limit the number of seats on airplanes that airlines can sell. However, if the loading and balancing of the aircraft allow, travelers should take seats as far apart as possible.
Airlines were advised to provide less cabin baggage in the cabin by encouraging baggage to be checked in.
Flight attendants should ensure that there are no queues in the aisles and near the toilets, while it is recommended that one of the toilets be reserved for the needs of crews.
Service on board should be limited to reduce interaction between people. Selling Duty-Free and other products other than pre-packaged or sealed food is prohibited. If possible, airlines should refuse to pay in cash and switch to using bank cards.
Also, on board the aircraft, if technically possible, should increase the supply of fresh air in return for recirculation. It is forbidden to keep passengers in the cabin for more than 30 minutes if ventilation is not provided properly.